Last updated: 4 October 2026
Who to contact
Aishwarya, Grievance Officer
Email: aishwarya@poetryandflowersstudio.site
Poetry and Flowers Studio, Green Acres Society, Pune 411048, Maharashtra, India
Working hours: Monday–Saturday, 10 am–7 pm IST.
What you can raise
- A complaint about your order or our service.
- A request about your personal data — to access, correct, complete, update or erase it, to withdraw consent, or to nominate someone (see our Privacy Policy).
- A concern about content we’ve made (see our AI & Content Policy).
How to raise it
Email Aishwarya with your name, the WhatsApp number you used with us, and what happened. Screenshots or dates help.
What happens next
- We acknowledge your message within 24–48 hours.
- We resolve it within the period required by applicable rules, and keep you updated along the way.
If you’re not satisfied with how we’ve handled a data-protection grievance, you may approach the Data Protection Board of India.